HOW TO TALK TO CUSTOMERS AS A WELDER

In Edmonton, welding is not a clean indoor hobby. It is real work that happens in South Edmonton, on windy days days, with deadlines, heavy parts, and customers who need the job done right. This guide breaks down How to Talk to Customers as a Welder in plain language, with the kind of details that matter on a service truck and in a fabrication bay.

The main categories of welding work

People say ‘welding’ like it is one thing. In reality, the day-to-day looks different depending on the work type. Understanding the categories helps customers hire the right service and helps new welders choose a path.

Repairs

Repair welding is problem-solving. The goal is to get a customer back to work, often with imperfect prep and limited access. It rewards experience and good judgment.

Fabrication

Fabrication is building new parts: gates, railings, brackets, mounts, and custom steel pieces. It rewards planning, accurate measuring, and clean finishing.

Structural and code work

Structural work can involve strict requirements and inspections. The focus is predictable quality, documentation, and compliance. If a project needs certifications or inspection, it should be treated as a different category from a simple repair.

Why process choice changes by job

• MIG: fast and clean for many fabrication and shop-style repairs
• TIG: precise control for thin material, stainless, and aluminum
• Stick: reliable outdoors and on rough repairs when wind or access is a problem

How YEGWELD helps customers pick the right approach

You do not need to know the process names. Describe the problem, the material, and the location. We will recommend an approach that fits the conditions and the goal: strength, appearance, or speed.

Note: This article is general information. Welding work should be done by trained professionals using the correct equipment and following manufacturer instructions and site safety rules.

Need on-site welding in Edmonton or within 100 km? Call 780-233-8285 for fast scheduling, or contact YEGWELD here. Emergency service is available 24/7.

Edmonton jobsite checklist (quick and practical)

Whether you are in Whyte Ave area or out on an acreage, small details save time and money. These are the same basics we repeat on deep-freeze mornings days when access and safety matter.

• Clear space around the work area and move flammables away from sparks
• Make sure the welder can safely park and unload tools (driveway, yard, or bay access)
• If the repair is on equipment, lock it out and keep bystanders back
• Tell the welder about paint, coatings, oil, or previous repairs
• Have a simple plan for power access if the site requires it

Common questions we hear

Can you weld it in place, or does it need to come off?

It depends on access, safety, and how clean the metal can be made. On-site repairs are common, but sometimes removing a part is the only way to get a strong, consistent weld.

Do you need to be there during the repair?

For many jobs, yes, at least for access and approval. On commercial sites, a supervisor or contact is usually required.

How do you know the repair will last?

Longevity comes from prep, correct process selection, and reducing the stress that caused the failure. We aim for repairs that survive vibration and real use, not just a clean-looking bead.

When it makes sense to call a mobile welder

If a crack is spreading, a bracket is loose, or a failure is affecting safe operation, calling early is usually cheaper. Small issues are faster to repair than full failures, especially when downtime starts adding up.

• Equipment and trailer repairs that need to get back on the road
• Fabrication help for brackets, mounts, and reinforcements
• Emergency fixes where waiting creates more damage

This article is for informational purposes only and may contain inaccuracies. Always consult a certified welding professional before starting any project.